CRM RFPs

Close: Mar 5, 2026

The City of Thunder Bay is seeking proposals for the supply and implementation of a Customer Relationship Management (CRM) solution. The procurement is a Request for Proposal (RFP-2026-3) and is intended to identify qualified vendors to deliver, configure, and implement the CRM for Service Thunder Bay/Customer Service. Proposals are submitted online and the opportunity is currently open with a public closing date of 2026-03-05.

Close: Mar 20, 2026

This Request for Proposals (RFP) seeks a Customer Relationship Management (CRM) platform for a government entity in New York. The solicitation was published on February 16, 2026, and is categorized under Information Technology and Software Development. Detailed specifications and bidding documents are available through the BidNet Direct purchasing portal for registered users.

Close: Mar 20, 2026

The City of Boulder is soliciting proposals for a cloud-based Customer Relationship Management (CRM) solution and implementation services to serve as foundational infrastructure for the City's Customer Experience transformation. The RFP requests a scalable SaaS CRM with functionality for service-request ticketing, work-order management, reporting, and integrations with existing city systems. The solution must support mobile and multilingual access and include ethical and transparent use of AI if proposed as part of the system.

Close: Mar 20, 2026

Provide customer relationship management platforms (“CRM”) that will enable the college to record interactions with prospective students and current credit and non-credit students, as well as facilitate communications with them on a one-to-one and one-to-many basis

Close: Feb 24, 2026

The Wyoming Department of Transportation is seeking proposals for a web-based, AI-powered Higher Education Constituent Relationship Management (CRM) solution. The system is intended to support the full student lifecycle, from prospective students through graduation and beyond, to enhance enrollment management. The contract period for the selected solution is established for one year.

Close: Feb 24, 2026

Campus Relationship Management System.

Close: Feb 27, 2026

The Municipality of Clarington is soliciting proposals for the provision, implementation, integration, testing and transition to a Microsoft Dynamics 365 CRM solution to support customer intake, case and service request management, internal workflows, reporting and integration with existing municipal systems. The scope includes planning, design, configuration, go-live activities and three months of post-implementation support, maintenance and knowledge transfer. Online submissions are required and the municipality intends to award to the proposal that best meets its requirements.

Close: Feb 26, 2026

Queen’s University seeks an implementation partner to deliver a Salesforce-based Advancement CRM solution covering planning, design, configuration, and data migration. The project includes integration, testing, training, change management, and post-launch support, while the University procures core Salesforce licenses separately. Submissions must be made through the Queen’s Bonfire portal and include detailed technical, privacy, and pricing appendices.

Close: Mar 13, 2026

A customer relationship management (CRM) system to support client & program service needs. CCSCC provides a broad range of services, including job-skills training and placement, older adult services, mental health and substance abuse counseling, housing assistance, financial education, immigration support, refugee resettlement and educational services.

Close: Mar 13, 2026

The University of California Merced issued an RFI seeking Student Success, Advising, and Constituent Relationship Management software and services to support advising initiatives. The solicitation was posted on February 13, 2026, with proposals due by March 13, 2026, through the GEP SMART sourcing portal. This procurement process is intended to identify vendors capable of providing comprehensive CRM and student success solutions.

Close: Feb 26, 2026

Property inventory tool, customer relations management, and project management software. Assist the City of Irving’s Housing and Redevelopment Department in understanding the market availability, technical characteristics, functionality, and estimated pricing of software solutions that may support the Department operations. Specifically, the City seeks information on systems that provide one or more of the following capabilities: Property Inventory Tool, Customer Relationship Management, and Project Management Software.

Close: Mar 30, 2026

UMC CRM Marketing.

Close: Feb 27, 2026

Provide Contact Center CRM System.

Close: Feb 27, 2026

The City of Winston-Salem is soliciting proposals for a Contact Center CRM System to support its contact center operations. The solicitation is an open informal bid (RFP26116) with a published posting date of 2025-12-18 and a closing date of 2026-02-27; proposers must request the full bid document via the listed contact email. A pre-bid meeting is optional (1/15/2026 2:00 PM) and questions were due by 2026-01-23 17:00.

Close: Feb 24, 2026

Qualified firms to implement and customize salesforce solutions and provide on-going support for system maintenance, system upgrades, and required fixes for the corporation's salesforce customer relationship management (CRM) system ("salesforce").

Close: Mar 3, 2026

The National Park Service is soliciting quotations for Class I and Class III cultural resources archaeological surveys at Big Hole National Battlefield to support Section 106 NHPA compliance. This firm-fixed-price procurement involves a 120-day performance window for surveys related to proposed utility demolition, repair, and installation. Documentation must meet Montana SHPO and Secretary of the Interior standards, and quotes are due by March 3, 2026.

Close: Mar 16, 2026

Obtain pricing and a contract for a customer service center (csc). To conduct an onsite planning kickoff to discuss processes, tools, deliverables, deliverable content, and other aspects of collaboration.

Close: Mar 5, 2026

Provide utility customer service water meter reading services.

Close: Mar 12, 2026

Seeking qualified airport parking management firms (respondent) to provide and operate a comprehensive airport parking management program which includes specifying and providing the equipment, software, management expertise, customer service support, and staffing to manage and operate the parking management program.

Close: Mar 12, 2026

The City of Glendora is soliciting proposals for a Water Customer Web Portal and Notification System to enhance utility customer engagement. Proposals must be submitted electronically through the QuestCDN online service using Project Number 10047360. The submission deadline is set for 10:00 a.m. on March 12, 2026, and no late or non-electronic proposals will be accepted.