CRM RFPs

This solicitation requests a Customer Relationship Management (CRM) solution for a Colorado state buyer and was published on May 6, 2026. The bid closes on May 29, 2026, at 4:00 PM MDT. Full solicitation documents and specific buyer details are available to registered members via the BidNet Direct portal.

Seeking proposals for a modern, scalable, and comprehensive customer relationship management (crm) solution to serve as foundational technical infrastructure for the city s ongoing customer experience (cx) transformation.

Provide CSN Customer Relationship Management System.

Provide information on cost-effective options for a new set of solutions or a full system for their current 311 customer relationship management system. The 311 system would need to work across over a dozen departments and 3,300 staff and provide smooth interactions between customers and City services.

UT Health San Antonio is soliciting proposals for a comprehensive Physician Relationship Management (PRM) solution to centralize tracking of physician relationships, provide actionable referral and marketing insights, and improve field-team productivity. The RFP is open on the UT Health San Antonio procurement portal and allows for potential multi-award; vendors must upload specified forms and proposal documents via the portal. Questions are due May 28, 2026 and proposals are due Jun 9, 2026.

CRM Software (Customer Relationship Management).

The Public Utility Commission of Texas is seeking a contractor to manage, process, and distribute customer utility refund checks over a four-year contract period. The selected vendor will handle check preparation, mailing, returned mail, and provide customer inquiry support for anticipated distributions of refunds under $500,000. Proposers must demonstrate at least three years of relevant experience and provide a toll-free customer line and monthly reconciliation reports.

Seeking proposals from qualified bidders to provide a cloud-based Customer Relationship Management (CRM) software platform to support its Economic Development and Workforce Development activities.

Provide maintenance and support for its salesforce customer relationship management (crm) system, ensuring continued innovation, reliability, and seamless connectivity in support of the authority s mission to deliver safe, dependable, and customer focused transportation services.

Procurement of a comprehensive, centralized scholarship application and administration system that integrates with existing Student Information System (SIS) and Customer Relationship Management (CRM) platforms, including robust donor stewardship reporting capabilities.

Rochester-Genesee Regional Transportation Authority (RGRTA) requests proposals for maintenance and support services for its Salesforce CRM system to ensure reliability, updates, enhancements, troubleshooting, and user support. The procurement is for a 12-month contract with options to renew, will be performed in Rochester, NY, includes MWBE goals of 30%, and has an estimated value range of $150,000–$650,000. The posting date is 2026-05-15 and proposals are due 2026-06-26; full solicitation details require signing in to the New York State Contract Reporter.

Provide software requirements multi-channel request intake i. E. Mobile & web apps multi-lingual functionality capabilities. Real-time reporting, analytics, and integration capabilities with existing systems such as cartegraph, ep&l, hansen, routeware, & esri gis. Joint reporting/interested party capability to join an existing report to receive updates and the ability to add updates to an existing report. Mobile app push notifications & automated notification capabilities. Duplicate request management capabilities. Staff mobile app/capabilities to process reports in field. Ai capabilities to assist system users with reporting. Ai capabilities to assist departments with report processing sla setting capabilities.

Construction access using FODS mat, or approved equal (approximately 200 SF), inlet protection for storm drain catch basins (two total), installation of bio-sock/filter sock at each end of Contractor work area on side of Construction work area and use of 3' x 3' Super Sacks for work area cofferdam protection (including shifting Super Sacks during the construction period); Clearing and grubbing (1,125 SF/0.025 Acres).

The State University of New York at Buffalo is seeking proposals from qualified bidders to provide University Advancement CRM Licenses and Module. This solicitation falls under the Information Technology category and is managed by the SUNY Buffalo division. Interested parties must submit their responses by the specified deadline in June 2026.

The State University of New York (SUNY) is seeking proposals for a cloud-native constituent relationship management (CRM) system to serve as the system of record for alumni, donors, and prospects at the University at Buffalo. The system must support core advancement features including gift and engagement history, prospect management, and REST-based API integrations while complying with accessibility and security standards. Proposals are due by June 1, 2026, for a contract period beginning in July 2026.

The State University of New York at Buffalo is soliciting quotes for a cloud-native, vendor-hosted University Advancement CRM system to support fundraising, alumni engagement, and reporting. Responses are due by June 1, 2026, at 9:00 AM ET, with the contract expected to begin in July 2026 for a seven-month term. Bidders must submit pricing via email to Nina Anders and include required accessibility and security documentation such as VPAT and HECVAT forms.

Construct an interior alteration of two office departments (Customer Service and Administration) with minor exterior work to the roof to provide new tubular daylighting devices and rework a bathroom exhaust fan. Work incorporates: 1) Create six new private offices and demolish two private offices and a conference room within the open office space of the admin and customer service departments; 2) Upgrade fluorescent light fixtures to LED light fixtures in the interior area of work; 3) New tubular daylighting devices in admin office area to provide additional daylight to the space; 4) Replace toilet partitions in men's and women's restrooms for added privacy; 5) Install Audio/Visual devices in approved locations; 6) Rework interior mechanical, electrical, telco and plumbing systems per new furniture and equipment layouts, partition modifications, lighting and HVAC modifications; 7) Rework sprinkler and alarm system, as required in area of work; (Delegated design to contractor) 8) Coordinate with owner for dust and sound control, access control, protection and safety measures as facility will be occupied during construction; most areas of work will be vacated during construction; and 9) Coordinate with owner security vendors.

Seeking information from potential vendors that can develop, implement, and manage an enterprise portal system, or any notable component thereof, that can be integrated with the core enterprise system to provide a comprehensive solution with the ability to serve as a one stop shop for all customer business functions. The system must support the ability to create granular user roles for all agency users and must be capable of integration with other agency software and applications.

The State of South Carolina's Materials Management Office issued an RFI titled 'Customer Service Enterprise Portal' seeking vendor information for the development and management of an enterprise customer portal. The official solicitation indicates that submissions are due by June 29, 2026, at 11:00 AM local time. This opportunity is a Request for Information (RFI) rather than a grant program and remains open for responses as of May 2026.

The State of South Carolina is seeking information for a Customer Service Enterprise Portal to develop, implement, and manage a comprehensive service system. The project scope includes event registration, a customer mobile app for iOS and Android, and OCR capabilities with auto-population for titling and registration processes. This RFI aims to identify solutions that can integrate with core enterprise systems to provide a streamlined online application process.