Privacy policy

Last updated: April 27, 2026

Starbridge.ai (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have regarding your personal data. By using Starbridge.ai or interacting with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website, interact with our tools, request a demo, subscribe to updates, or engage with our advertising:

a. Information You Provide Directly

• Name
• Email address
• Company name
• Job title
• Phone number (optional)
• Any information submitted through forms, surveys, or chat

b. Information Collected Automatically

When you visit Starbridge.ai, we automatically collect certain data through cookies, pixels, tags, and analytics tools, including:

• IP address
• Device information (browser type, operating system)
• Pages visited, time spent, and referring URLs
• Click behavior and interaction data
• Advertising identifiers (e.g., LinkedIn Insight Tag)

c. Information From Third Parties

We may receive additional data from:

• Advertising partners such as LinkedIn, Meta, or Google
• Analytics providers
• CRM integrations or marketing tools
• Publicly available data sources

2. How We Use Your Information

We use personal information for the following purposes:

• To provide and improve the Starbridge.ai platform
• To respond to inquiries and support requests
• To deliver demos, content, and product updates
• To personalise your experience on our website
• To run marketing campaigns, including targeted and retargeted ads
• To measure campaign performance and website effectiveness
• To comply with legal obligations

This includes using tracking technologies (like cookies and the LinkedIn Insight Tag) to understand visitor behaviour, show relevant ads, and optimise marketing performance.

2a. Lawful Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on the following lawful bases for processing your personal data:

Processing Purpose	Lawful Basis
Providing and improving the platform	Performance of a contract
Responding to inquiries and support requests	Performance of a contract / Legitimate interests
Delivering demos, content, and product updates	Legitimate interests
Personalising your website experience	Legitimate interests
Running marketing and retargeted ad campaigns	Consent
Measuring campaign performance	Legitimate interests
Complying with legal obligations	Legal obligation
Using cookies and tracking technologies (non-essential)	Consent

Where we rely on consent, you have the right to withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. To withdraw consent, contact us at support@starbridge.ai.

3. How We Share Information

We do not sell personal data. However, we may share information with:

a. Service Providers

Trusted third-party vendors who help us operate our website, run analytics, process data, send emails, or provide customer support.

b. Advertising & Analytics Partners

Platforms such as:

• LinkedIn Ads
• Google Analytics
• Meta Ads
• Email marketing or CRM providers

These partners may use data to provide measurement services or targeted advertising.

c. Business Transfers

If Starbridge.ai is part of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.

d. Legal Compliance

We may disclose information where required by law or to protect our rights and users’ safety.

4. Cookies & Tracking Technologies

Starbridge.ai uses cookies, pixels, and similar tracking tools to:

• Analyse website usage
• Improve user experience
• Deliver personalised ads
• Measure ad performance

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. While no system is completely secure, we continuously update our systems and processes to maintain a high level of protection.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Opt out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data (data portability)
• Opt out of targeted advertising
• Object to processing based on legitimate interests
• Restrict processing of your data

Right to Lodge a Complaint

If you are located in the European Union or United Kingdom, you also have the right to lodge a complaint with your local supervisory authority:

• EU residents: Contact your national Data Protection Authority (DPA). A full list is available at edpb.europa.eu.
• UK residents: Contact the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

To exercise any of your rights, contact us at: support@starbridge.ai.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or support business operations. When data is no longer needed, we securely delete or anonymise it.

8. International Data Transfers

If you are located outside the United States, please note that your data may be processed in countries that may have different data protection laws.

Where we transfer personal data from the European Economic Area (EEA) or the United Kingdom to countries that have not received an adequacy decision from the European Commission or the UK Secretary of State, we ensure appropriate safeguards are in place. These safeguards include:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• The UK International Data Transfer Agreement (IDTA) or UK Addendum to the EU SCCs, as applicable
• Other approved transfer mechanisms under applicable law

You may request a copy of the relevant safeguards by contacting us at support@starbridge.ai.

9. Children’s Privacy

Starbridge.ai is not intended for individuals under 16. We do not knowingly collect data from children. If we discover such data was collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with a revised “Last updated” date at the top of this page.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or how we handle data, contact us at:

Starbridge.ai
Email: support@starbridge.ai
Starbridge Inc, 60 Chelsea Piers, Suite 6020, New York, NY 10011, USA

12. EU & UK GDPR Representatives

Pursuant to Article 27 of the GDPR and Article 27 of the UK GDPR, Starbridge.ai has designated the following representatives for individuals in the European Union and United Kingdom respectively. These representatives can be contacted on all issues relating to the processing of personal data and the exercise of data subject rights.

EU Representative

Ria Pardeep
Email: ria@workstreet.com
c/o Workstreet
Bahnhofstraße 8
30159 Hanover
Germany

UK Representative

Daniel June
Email: daniel@workstreet.com
c/o Workstreet
Regus Exeter Business Park
1 Emperor Way
Exeter, Devon
EX1 3QS
United Kingdom