Summary
Provide professional consulting, implementation, and support services for a comprehensive digital platform modernization initiative. The dda seeks an experienced consultant to evaluate its current digital environment and implement an integrated, scalable solution that enhances operational efficiency, stakeholder engagement, and long-term organizational effectiveness. The project includes, but is not limited to, customer relationship management (crm), website migration, communications, data integration, workflow automation, reporting, digital engagement solutions, and future artificial intelligence (ai)-enabled capabilities. The selected consultant will work collaboratively with the dda to develop a modern digital ecosystem that streamlines business processes, improves data management and reporting, enhances user experiences, and provides a flexible foundation for future growth. See outside link.