10214450 CWC Outreach & Engagement Services - RFPII

The New Orleans Regional Transit Authority (RTA) is soliciting proposals from experienced outreach firms or teams to plan and execute community outreach and engagement to build understanding and support for RTA programs, service planning, and capital projects. The procurement is limited to Small Business Enterprises (SBE) with specific ownership, net worth, and gross receipts eligibility requirements; proposers must submit a complete SBE Certification application with their proposal. The contract will commence upon award, carries an estimated value range of $500,000–$1,500,000 (AI estimate), and proposals are due by 2026-02-25.

The University of North Florida (UNF) issued ITN-26-08 seeking an AI-driven outreach partner to provide voice and messaging agents, omnichannel personalized communications, and reporting dashboards to improve engagement with current and prospective students. The scope includes multi-language support, FERPA-compliant data handling, escalation protocols to human staff, and priority use cases such as application completion and financial aid processing. The contract term is two years with two one-year renewal options and performance is to be at UNF in Jacksonville, Florida.

Fiscal Year 2026 to support the implementation of the City's Street Outreach and Engagement Program. This program will provide street outreach and housing navigation services to unsheltered Newark residents seven (7) days a week in the afternoon, evening and overnight hours. In recognition that homelessness is a public health and housing crisis, the City of Newark's Strategic Plan on Homelessness establishes measurable, achievable recommendations to end chronic homelessness. The Plan reflects lessons learned during the COVID-19 pandemic, when the City and its provider network responded to unprecedented challenges by leveraging new funding streams, innovative service models, and cross-sector collaboration to serve those most in need. Successful approaches were tested, evaluated, and refined, forming the foundation for the City's ongoing system transformation. Through a comprehensive planning process, the City has articulated a clear vision: Newark will strive to end chronic homelessness for all individuals over the next three years through collaboration, prevention, and housing, ensuring that homelessness, when it cannot be prevented, is rare, brief, and nonrecurring. The Homelessness Strategic Plan establishes a proactive, adaptable service delivery system focused on preventing housing loss, rapidly stabilizing households experiencing homelessness, and expediting connections to permanent housing with appropriate supportive services. Implementation of the Plan will rely on continuous data review, outcome monitoring, and community partnership to ensure accountability and system improvement.

Seeking organizations and consultants to support the city in conducting equity centered neighborhood engagement and multi-lingual outreach.