RFP Database

Find IT Services & Support RFPs and Bid Opportunities

Find open IT Services & Support RFPs from state agencies, local governments, school districts and higher ed institutions.

20 opportunities shown.

  1. Wisconsin Investment Board

    State AgencyWI

    Information Technology Consultancy Questionnaire

    The State of Wisconsin Investment Board (SWIB) is soliciting responses to an Information Technology Consultancy Questionnaire to create a pre-qualified vendor pool for ad-hoc short-term staff augmentation projects supporting investment technology and related services.

  3. Mesa Consolidated Water Dist

    Special DistrictCA

    Information Technology (IT) Managed Services

    Mesa Water District is soliciting proposals for Information Technology (IT) Managed Services to modernize and operate its IT environment, including 24/7 monitoring, help desk, cybersecurity administration, cloud (Microsoft 365, Azure, AWS) and network support, and strategic IT advisory services.

  16. General Services Administration

    FederalDC

    EPRE II supports Information Technology Category's

    The General Services Administration (GSA), through its Federal Acquisition Service, issued this Combined Synopsis/Solicitation (Original) to support the Information Technology Category's Enterprise Technology Solutions Best-in-Class telecommunications portfolio; this is a contract opportunity, not a grant.

Recent buying indicators

What IT Services & Support buyers are planning now

Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.

Trico Regional Sewer Utility
INJul 31
Why now

- TriCo plans to spend $26,885 upgrading a Windows Server 2016 HV07 host to Server 2025 before Microsoft end-of-life in January 2027. - Staff requested increasing the switch replacement budget from $22,000 to $31,294 to replace end-of-life Cisco switches. - The network switch project evaluates Ubiquiti, Cisco, and Fortinet options to replace aging, unsupported infrastructure. - The Budget and Finance Committee is reviewing proposals for these infrastructure upgrades, signaling active procurement consideration.

Meeting MentionPre-RFPDetected: Jul 31
Key Contacts · Verified by Starbridge
Cindy Sheeks
Controller
Ryan Hartman
District Engineer

City of Victoria
MNJul 27
Why now

- IT department faces a 1000% cost increase for hypervisor annual license, pivoted to Atomic Data for a lower-cost alternative. - A federal/state grant for cybersecurity software (MDR) will sunset at end of 2027, requiring budget planning. - IT department is modernizing critical SCADA infrastructure with the public works team using new fiber network.

Meeting MentionPre-RFPDetected: Jul 27
Key Contacts · Verified by Starbridge
Alyssa Nelson
Assistant City Manager / Administrative Services
Trisha Pollock
Assistant City Manager / Finance Director
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Procurement guide

IT services and support RFP questions

Use these answers to qualify solicitations, compare scope, and prepare a stronger response before the deadline.

What is included in an IT services and support RFP?

An IT services and support RFP may cover managed IT services, help desk operations, desktop support, network and server administration, cloud operations, cybersecurity support, or technical staff augmentation. Buyers may also include after-hours coverage, incident response, asset management, service transition, and knowledge transfer in the scope. The solicitation's statement of work and service-level requirements define the final obligations.

Which government and education buyers issue IT services RFPs?

State technology offices, cities, counties, school districts, public universities, community colleges, utilities, and special districts all procure IT support. Some solicitations cover an entire organization, while others come from a specific department, campus, public safety unit, or operating agency with its own systems and support requirements.

What requirements should vendors review before responding?

Review the required support hours, response and resolution targets, staffing levels, certifications, onsite coverage, security controls, background checks, data protection terms, insurance, subcontracting rules, and transition schedule. Vendors should also confirm whether the buyer expects incumbent knowledge transfer, named personnel, local presence, or support for specific platforms. The issued RFP and addenda remain the controlling documents.

How are managed IT services proposals evaluated?

Evaluation commonly considers the technical approach, staffing plan, relevant experience, transition method, service-level reporting, security practices, references, and price. Weighting varies by solicitation. A compliant response should map each requirement to a clear delivery method and show how the proposed team will measure service performance throughout the contract.

What pricing formats appear in IT support solicitations?

Buyers may request a fixed monthly managed-service fee, hourly rates by labor category, time-and-materials pricing with a not-to-exceed amount, unit rates, or separate pricing for optional services. Check whether the pricing form distinguishes implementation, ongoing support, renewals, travel, hardware, and out-of-scope work. Renewal escalators and contract options can materially affect the evaluated price.

How can vendors find IT services opportunities before an RFP is published?

Early demand often appears in board meeting minutes, budget and capital plans, IT modernization strategies, audit findings, expiring contracts, and technology leadership changes. Following that evidence helps vendors identify the likely buyer, understand the operational problem, and begin account research before requirements and timelines become fixed in a public solicitation.