RFP Database

Find IT Services & Support RFPs and Bid Opportunities

Find open IT Services & Support RFPs from state agencies, local governments, school districts and higher ed institutions.

20 opportunities shown.

  1. Wisconsin Investment Board

    State AgencyWI

    Information Technology Consultancy Questionnaire

    The State of Wisconsin Investment Board (SWIB) is soliciting responses to an Information Technology Consultancy Questionnaire to create a pre-qualified vendor pool for ad-hoc short-term staff augmentation projects supporting investment technology and related services.

  5. Mesa Consolidated Water Dist

    Special DistrictCA

    Information Technology (IT) Managed Services

    Mesa Water District is soliciting proposals for Information Technology (IT) Managed Services to modernize and operate its IT environment, including 24/7 monitoring, help desk, cybersecurity administration, cloud (Microsoft 365, Azure, AWS) and network support, and strategic IT advisory services.

  10. City of Auburn

    CityCA

    Information Technology Managed Services (RFP)

    Provide qualified information technology (it) firms (hereinafter the "consultant") to provide daily, consistent, and comprehensive managed it professional and advisory services, as well as ad hoc project planning and execution.

Recent buying indicators

What IT Services & Support buyers are planning now

Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.

Township of Salem
MIJul 14
Why now

- Salem Township Board moved to approve an "I.T. Managed Services" bid after receiving three proposals. - Bid pricing included monthly fees ($2,700–$3,231) plus new firewall costs ($6,467–$15,155). - Proposed managed services included 24/7 managed detection and response and patch management (Microsoft and 3rd-party updates). - Services scope covered help desk/incident response, network administration, server monitoring, and endpoint protection/alerting.

Meeting MentionPre-RFPDetected: Jul 14
Key Contacts · Verified by Starbridge
Thomas Monchak
Assessor
Anne E. Alexander
Building Coordinator

Town of Mount Vernon
MEJul 13
Why now

- Town of Mount Vernon (ME) issued an RFP to take over day-to-day IT needs across workstation/laptop setup and network operations. - RFP scope included managing the town office networks, firewall, switch, Wi-Fi, monitoring, maintenance, repair, Microsoft 365, and backups. - RFP set response times: urgent within two business hours and routine by next business day for down systems.

Meeting MentionPre-RFPDetected: Jul 13
Key Contacts · Verified by Starbridge
Remington French
Administrative Assistant
Keith Coulling
Broadband Committee Chair
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Procurement guide

IT services and support RFP questions

Use these answers to qualify solicitations, compare scope, and prepare a stronger response before the deadline.

What is included in an IT services and support RFP?

An IT services and support RFP may cover managed IT services, help desk operations, desktop support, network and server administration, cloud operations, cybersecurity support, or technical staff augmentation. Buyers may also include after-hours coverage, incident response, asset management, service transition, and knowledge transfer in the scope. The solicitation's statement of work and service-level requirements define the final obligations.

Which government and education buyers issue IT services RFPs?

State technology offices, cities, counties, school districts, public universities, community colleges, utilities, and special districts all procure IT support. Some solicitations cover an entire organization, while others come from a specific department, campus, public safety unit, or operating agency with its own systems and support requirements.

What requirements should vendors review before responding?

Review the required support hours, response and resolution targets, staffing levels, certifications, onsite coverage, security controls, background checks, data protection terms, insurance, subcontracting rules, and transition schedule. Vendors should also confirm whether the buyer expects incumbent knowledge transfer, named personnel, local presence, or support for specific platforms. The issued RFP and addenda remain the controlling documents.

How are managed IT services proposals evaluated?

Evaluation commonly considers the technical approach, staffing plan, relevant experience, transition method, service-level reporting, security practices, references, and price. Weighting varies by solicitation. A compliant response should map each requirement to a clear delivery method and show how the proposed team will measure service performance throughout the contract.

What pricing formats appear in IT support solicitations?

Buyers may request a fixed monthly managed-service fee, hourly rates by labor category, time-and-materials pricing with a not-to-exceed amount, unit rates, or separate pricing for optional services. Check whether the pricing form distinguishes implementation, ongoing support, renewals, travel, hardware, and out-of-scope work. Renewal escalators and contract options can materially affect the evaluated price.

How can vendors find IT services opportunities before an RFP is published?

Early demand often appears in board meeting minutes, budget and capital plans, IT modernization strategies, audit findings, expiring contracts, and technology leadership changes. Following that evidence helps vendors identify the likely buyer, understand the operational problem, and begin account research before requirements and timelines become fixed in a public solicitation.