Oregon Department of Transportation
State AgencyOR
Posted
Sep 15, 2026
Closes
Oct 29, 2026
RFQ for SaaS ITSM Platform
ODOT is issuing this RFQ to replace its current Information Technology Service Management software with a new platform that provides the required ITSM functions. The procurement includes a cloud-based SaaS ITSM solution, migration from BMC Remedy, implementation and configuration, Microsoft Entra ID single sign-on, training, documentation, and ongoing support. This open-market solicitation is due October 29, 2026, and the official posting lists an RFQ document and purchase-order sample as attachments.
