Description: ODOT is issuing this RFQ to replace its current Information Technology Service Management software with a new platform that provides the required ITSM functions. The procurement includes a cloud-based SaaS ITSM solution, migration from BMC Remedy, implementation and configuration, Microsoft Entra ID single sign-on, training, documentation, and ongoing support. This open-market solicitation is due October 29, 2026, and the official posting lists an RFQ document and purchase-order sample as attachments.
StateAgency · OR, US
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Decision makers connected to this RFP from Oregon Department of Transportation.
