RFP for Accela Consulting Services: Design & Implement

Description: The City of Oakland seeks a consultant to optimize its existing Accela Civic Platform land-management implementation, including consolidating 144 record types into 52. The work includes creating an applicant-focused portal with expanded online permit applications and implementing e-Check payments with auditable refund processes. The City’s posting describes support for up to four system-wide Accela Civic Platform implementation projects on its on-premise enterprise platform, potentially including end-to-end implementations.