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The Authority will receive proposals related to the necessary addition of an artificial intelligence (AI) software product which shall provide AI customer service support. The ideal product will result in a five (5) year Contract to provide a software-as-a-service (SaaS) platform and provide technical support for the agency’s call center. This contract shall include the furnishing of all labor, software, materials, and services required as set forth in the Specifications section of the Request for Proposal (RFP).
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
Susquehanna Regional Transportation Authority (SRTA), dba rabbittransit, seeks an AI-powered communications platform to support its call center, referred to as the AI Voice Front Door. The five-year SaaS solution will provide AI customer service support, enabling riders to perform tasks such as booking and managing trips and obtaining service information, while integrating with existing systems. Proposals must be submitted via PennBid/Bonfire by the stated deadline and comply with applicable state and federal requirements.
Posted Date
Dec 5, 2025
Due Date
Jan 12, 2026
Release: Dec 5, 2025
Close: Jan 12, 2026
Susquehanna Regional Transportation Authority (SRTA), dba rabbittransit, seeks an AI-powered communications platform to support its call center, referred to as the AI Voice Front Door. The five-year SaaS solution will provide AI customer service support, enabling riders to perform tasks such as booking and managing trips and obtaining service information, while integrating with existing systems. Proposals must be submitted via PennBid/Bonfire by the stated deadline and comply with applicable state and federal requirements.
AvailableSeeking to deploy a generative AI platform for use by all eligible faculty, students, and staff. We will leverage our existing investment in microsoft azure.
Posted Date
Nov 10, 2025
Due Date
Dec 18, 2025
Release: Nov 10, 2025
Close: Dec 18, 2025
Seeking to deploy a generative AI platform for use by all eligible faculty, students, and staff. We will leverage our existing investment in microsoft azure.
AvailableProvides centralized visibility into AI tool usage, supports risk management and compliance with applicable laws, facilitates policy development and approval workflows, and enables responsible adoption of approved AI applications across departments.
Posted Date
Dec 5, 2025
Due Date
Jan 9, 2026
Release: Dec 5, 2025
Close: Jan 9, 2026
Provides centralized visibility into AI tool usage, supports risk management and compliance with applicable laws, facilitates policy development and approval workflows, and enables responsible adoption of approved AI applications across departments.
AvailableThe City of Detroit Office of Contracting and Procurement, on behalf of the Buildings, Safety Engineering and Environmental Department, seeks an AI-powered software solution to assist with plan review and building permit code compliance. The work includes licensing/subscription, implementation and project management, integrations, training, reporting, and ongoing support over a three‑year term.
Posted Date
Nov 10, 2025
Due Date
Dec 12, 2025
Release: Nov 10, 2025
Close: Dec 12, 2025
The City of Detroit Office of Contracting and Procurement, on behalf of the Buildings, Safety Engineering and Environmental Department, seeks an AI-powered software solution to assist with plan review and building permit code compliance. The work includes licensing/subscription, implementation and project management, integrations, training, reporting, and ongoing support over a three‑year term.
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