Open RFP

HELPDESK / ENTERPRISE SERVICE DESK SYSTEM

Description: Casper College is seeking proposals for a helpdesk and enterprise service desk system serving IT, Facilities, Strategic Communications and Marketing, the Copy Center, Digital Learning Center, and Institutional Research. The solution may be cloud-based or hosted on-site and must provide capabilities including API integrations, mobile applications, asset management, billing and chargeback support, reporting, analytics, workflow automation, authentication, ticketing, SLA management, and department-specific workflows. The solicitation is for a commercial technology service rather than a grant program, and proposals are due August 27, 2026 at 2:00 P.M. Mountain Daylight Time.

Buyer: Casper College
HigherEducation · WY, US
Released: Jul 21, 2026
Closes: Aug 27, 2026(29 days left)

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Key Contacts

Procurement and program contacts connected to Casper College.

Carley ThompsonAcademic Success Advisor (career)

*******@************

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Peter Van HoutenActing Vice President for Academic Affairs

*******@************

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Damon SaundersAssistant Facilities Operations Director

*******@************

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Ann DaltonAssociate Director of Development and Alumni Engagement

*******@************

+1 (***) ***-****

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