Description: CBC/Radio-Canada seeks a customer service management solution combining a knowledge base and a ticketing system. The ticketing system must handle customer requests across multiple channels and provide an API for CBC/Radio-Canada’s own interfaces. The agreement may run for three years with two optional one-year renewals.
StateAgency · ON, CA
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StateAB
Posted
Oct 14, 2026
Nov 16, 2026
The Province is seeking a solution to manage selected ITSM practices, aligned with the ITIL V4 framework. The contractor will acquire, implement, and support a Software as a Service (SaaS) ITSM solution. The posting identifies Technology and Innovation as the contracting organization and requires electronic submissions by November 16, 2026, at 2:00:59 p.m. Mountain Time.
Virginia Information Technologies Agency
State AgencyVA
Posted
Sep 24, 2026
Nov 6, 2026
VITA eVA Statewide seeks proposals for an outdoor recreational license sales and customer engagement solution for use across Virginia. The solicitation package includes requirements, DWR-funded and self-funded models, and service-level agreement materials. This is an open technology-services RFP, not a grant program, and proposals are due November 6, 2026, at 2:00 PM.
CityVA
Posted
Sep 22, 2026
Oct 20, 2026
The City of Hampton is seeking proposals from qualified offerors for a software-as-a-service asset management system for the Department of Public Works Fleet Services Division. The solution must provide fleet asset tracking, depreciation management, maintenance scheduling, reporting, secure data storage, role-based access, and integration with the City's ERP, financial, GIS, and maintenance systems. The procurement also requires implementation, data migration, training, ongoing support, pricing details, licensing information, and service-level agreements.
Posted
Nov 4, 2025
Nov 4, 2026
The fundamental purpose of this CSO is to enable the Government’s product teams, customers, and/or end users to rapidly react to stimuli in the most flexible possible way, and to continually attempt to evolve customer-facing product support capabilities in novel, unpredictable, and unknown ways. See attached file.
Decision makers connected to this RFP from Canadian Broadcasting Corporation.
