Open RFP

Information Technology Service Management (ITSM) Solution (Justice)

Description: The Province is seeking a solution to manage selected ITSM practices, aligned with the ITIL V4 framework. The contractor will acquire, implement, and support a Software as a Service (SaaS) ITSM solution. The posting identifies Technology and Innovation as the contracting organization and requires electronic submissions by November 16, 2026, at 2:00:59 p.m. Mountain Time.

Buyer: Alberta
State · AB, CA
Released: Oct 14, 2026
Closes: Nov 16, 2026(28 days left)

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Key Contacts on this RFP

Decision makers connected to this RFP from Alberta.

Richard HendersonAssistant Deputy Minister and Chief Information Officer

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Audrey PoulinDirector, Procurement Services

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