Summary
The City of Cleveland is soliciting proposals for a third-party administrator to provide comprehensive Family and Medical Leave Act (FMLA) administration services including eligibility determinations, notifications, certification review, intermittent leave management, compliance monitoring, reporting, and records management. The RFP asks for vendors with extensive experience administering FMLA for large public-sector or similarly complex organizations to reduce administrative burden, ensure regulatory compliance, and provide analytics and customer support. The solicitation opened on 2026-07-13, with questions due 2026-07-27 and a close date of 2026-08-17; submissions are handled through the City's procurement portal listed above.