City of Cleveland-Family Medical Leave Administrative Services (Request for Proposal)

Description: The City is committed to administering employee leave programs in a manner that is compliant, efficient, consistent, and employee focused. The City recognizes the importance of ensuring that employees who experience qualifying medical and family events receive timely and accurate information regarding their rights and responsibilities under the Family and Medical Leave Act. Seeks to engage a qualified third-party administrator to provide comprehensive FMLA administration services. The selected vendor will be responsible for managing all aspects of the FMLA process, reducing administrative burden on City departments while ensuring regulatory compliance, consistency in leave administration, and high-quality customer service for employees and supervisors.