Closing soon

26-07203 - Enterprise Cloud Contact Center Services RFP

Description: IEHP is soliciting proposals from qualified bidders for Enterprise Cloud Contact Center services to handle Non-Medical Transportation (NMT) calls 24/7/365, including holidays. The selected vendor must be able to support Non-emergency Medical Transportation (NEMT) call volume as needed and scale and integrate that service within 90 days of contract award. Services must meet IEHP’s linguistic and cultural requirements and provide members continuous access to transportation services outside standard business hours.

Buyer: Inland Empire Health Plan
SpecialDistrict · CA, US
Released: Sep 25, 2026
Closes: Oct 16, 2026(8 days left)

Files

Original attachments and procurement documents tied to this bid.

1 file available

Key Contacts

Decision makers connected to this RFP from Inland Empire Health Plan.

Curt HagmanChair

*******@************

+1 (***) ***-****

Michelle RaiChief Communications and Marketing Officer

*******@************

+1 (***) ***-****

Jarrod B. McNaughtonChief Executive Officer

*******@************

+1 (***) ***-****

Patrick BrosnanChief Financial Officer

*******@************

+1 (***) ***-****

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