FY 27 - DCAS - District Direct Contact Center - RFP
Aug 12, 2026
Closes
Nov 9, 2026
The District of Columbia Health Care Finance (DHCF) seeks a vendor to operate and staff the District Direct Contact Center for FY 27. The work includes full-time call-center staffing, inbound and outbound communications, customer-service functions, and associated application software support for health-care financing programs. The solicitation is an open Request for Proposal with an open date of August 12, 2026, and a closing date of November 9, 2026.
