District of Columbia Child and Family Services Agency

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Buyer type:: State Agency
Location:: Washington, DC
Country:: US

District of Columbia Child and Family Services Agency RFPs

Active opportunities open for bidding

CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market
Posted
Sep 23, 2026
Closes
Sep 30, 2026
CFSA is seeking a vendor to provide DialPad voice application services for FY27 through both the Commercial Base (CBE) and open-market procurement methods. The contract covers provisioning, management, and support of cloud-based voice communications across agency offices, including telephony, call routing, and integration with existing case-management systems. The scope includes subscription licensing, implementation and configuration, user training, ongoing 24/7 technical support, troubleshooting, and performance reporting.

Buyer Attributes

Key metrics and characteristics

City
The city where this buyer is located.
Washington
County
The county where this buyer is located.
District of Columbia
Address
Physical address of this buyer.
200 I St SE
Phone Number
Contact phone number for this buyer.
(202) 442-6100
Zip Code
Postal code for this buyer's location.
20003
Propensity to Spend
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AI Adoption Score
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ConservativeEarly Adopter
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Startup Friendliness
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TraditionalStartup-Friendly
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Latest Budget Year
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Operating Budget
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Board meetings and strategic plans from District of Columbia Child and Family Services Agency

DC Child and Family Services Agency Annual Progress and Services Report 2020-2024
Date: Jun 1, 2021Type: Strategic Plan
This document, the FY 2022 Annual Progress and Services Report, provides an update on the 2020-2024 Child and Family Services Plan (CFSP) for the DC Child and Family Services Agency. The plan is built upon a Four Pillar Strategic Framework, focusing on: narrowing the 'Front Door' to minimize child removals, ensuring 'Temporary Safe Haven' in foster care with rapid permanency planning, promoting child 'Well-Being' through nurturing environments and comprehensive support, and facilitating a swift 'Exit to Permanence' into stable family settings. Key initiatives include the Families First DC program, which emphasizes community empowerment, integrated services, and upstream prevention. The report details progress, stakeholder engagement, and performance across safety, permanency, and well-being outcomes, driven by ongoing assessment and continuous quality improvement efforts.
District of Columbia Child and Family Services Agency Annual Progress And Services Report 2020-2024
Date: Jun 1, 2022Type: Strategic Plan
This FY 2023 Annual Progress and Services Report details the progress and updates for the District of Columbia Child and Family Services Agency's 2020-2024 Child and Family Services Plan. The plan's purpose is to enhance the safety, permanence, and well-being of abused and neglected children and strengthen their families. It is founded on a Four Pillar Strategic Framework encompassing 'Front Door' (reducing removals and prioritizing relative placement), 'Temporary Safe Haven' (expediting permanent homes from foster care), 'Well-Being' (supporting healthy development), and 'Exit to Permanence' (ensuring successful transitions for youth). The strategic vision aims for children and families to be stable and thriving within their communities, driven by continuous quality improvement and stakeholder engagement.

Key Contacts

Public-sector contacts connected to District of Columbia Child and Family Services Agency.

Alicia GordonAccounts Payable Manager

*******@************

+1 (***) ***-****

Justin KopcaAgency Fiscal Officer

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District of Columbia Child and Family Services Agency

District of Columbia Child and Family Services Agency RFPs

CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market

Buyer Attributes

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Early Buyer Signals

DC Child and Family Services Agency Annual Progress and Services Report 2020-2024

District of Columbia Child and Family Services Agency Annual Progress And Services Report 2020-2024

Key Contacts

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District of Columbia Child and Family Services Agency RFPs

CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market

Buyer Attributes

Find best-fit RFPs — Then Nail the Response

Early Buyer Signals

DC Child and Family Services Agency Annual Progress and Services Report 2020-2024

District of Columbia Child and Family Services Agency Annual Progress And Services Report 2020-2024

Key Contacts

District of Columbia Child and Family Services Agency Child and Family Services Plan 2025-2029

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District of Columbia Child and Family Services Agency

District of Columbia Child and Family Services Agency RFPs

Buyer Attributes

Find best-fit RFPs — Then Nail the Response

Early Buyer Signals

DC Child and Family Services Agency Annual Progress and Services Report 2020-2024

District of Columbia Child and Family Services Agency Annual Progress And Services Report 2020-2024

Key Contacts

Get your 10 highest-intent accounts

District of Columbia Child and Family Services Agency RFPs

Buyer Attributes

Find best-fit RFPs — Then Nail the Response

Early Buyer Signals

DC Child and Family Services Agency Annual Progress and Services Report 2020-2024

District of Columbia Child and Family Services Agency Annual Progress And Services Report 2020-2024

Key Contacts

District of Columbia Child and Family Services Agency Child and Family Services Plan 2025-2029

Know what buyers discuss before RFPs drop

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