National Sign Plazas tripled their pipeline in 6 months with Starbridge
Dustin Copple
Government Relations Specialist
in 6 months
from over an hour
leads
conversations

National Sign Plazas tripled their pipeline in 6 months with Starbridge
From hours of research to five minutes of copy-paste
Selling to municipalities requires more than finding a name and a phone number. It requires knowing which cities are actively experiencing pain and reaching them at exactly the right moment.
Before Starbridge, that meant piecing together research from the Census Bureau, city websites, YouTube, social media pages, and more. Building out account research on a single municipality could take over an hour. Scaling that process across a meaningful number of cities was nearly impossible.
"What used to take over an hour can now be done in less than five minutes."
Now, Dustin uses Starbridge as his government sales command center. City attributes, council discussions, planning commission sessions, and departmental work sessions are all in one place.
The signal that changes everything
Timing is everything in government sales. National Sign Plazas solves a problem that not every city is focused on at any given moment, but when they are, the conversation is easy to start.
Starbridge surfaces the exact moment that matters: when a code enforcement official or building official raises the issue of illegal or scattered homebuilder signs in a council meeting or departmental session.
"When a code enforcement official will come to a city council meeting or a departmental work session and complains about homebuilders placing signs in the right of way, that is a great tool for outreach. I can say: I noticed in the last planning session that so-and-so mentioned they had to remove 15,000 homebuilder signs in the past year."
That specificity is what makes the outreach land. Now, leads are already warm before Dustin picks up the phone.
A pipeline that tripled and leads worth pursuing
The result is not just more outreach. It's a better outreach, targeted to the cities where the conversation is already happening.
Since adopting Starbridge, Dustin's pipeline has tripled. That growth is directly tied to his ability to reach municipalities before the need becomes obvious. We’re arriving at the conversation with real context about what that city is discussing, who is raising concerns, and what the priorities are.
"The leads are significantly warmer because of the background information I have from city council meetings. That's exactly what's caused the pipeline to triple - the timing I'm able to reach out to cities at the same moment they're discussing these initiatives."
Outreach that used to feel like a shot in the dark now feels like the start of an informed conversation.
Depth that goes beyond the council chamber
What makes Starbridge particularly valuable for NSP is how deep it goes. It's not just the headline agenda items from a city council meeting. It's the departmental work sessions: planning commission, code enforcement, building officials - that’s where the most critical conversations often happen.
Combined with city attributes like population trends and budget data, Dustin can identify leading indicators well before a city council discussion makes the need obvious.
"You're not just hearing what the city council is talking about. You get down to the planning commission, code enforcement, and those are all very relevant to NSP’s HomeBuilder Directional Sign program."
One person, one platform, scaled reach
"Dustin is the entire government sales team at National Sign Plazas. Starbridge allows him to operate at a scale that would otherwise require a full team. With Starbridge, he can prioritize the right municipalities, enrich CRM records, and reach out with enough context to start real conversations."
A recent Florida lead, one that didn't exist in the CRM before appearing in his Starbridge bridge, is now in active conversation with the city mayor, with a city council presentation scheduled.
"This is a lead that did not exist in our CRM prior to appearing in Starbridge. I see more and more leads appearing in my CRM that originate from Starbridge and end as NSP customers."
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