Open RFP

Utility Payment Ecosystem, Notification, Customer Communication, and Enterprise Integration Services

Description: The City of Santa Fe seeks a secure, scalable utility-payment ecosystem for utility billing, customer payments and communications, treasury, reconciliation, and enterprise integrations. The selected contractor must supply the software, hosting, implementation, configuration, integrations, testing, training, deployment, documentation, and ongoing support needed to operate the integrated solution. The solution is expected to coordinate payment channels with the City's billing, financial, banking, cashiering, and contact-center systems while providing synchronization, auditability, reconciliation, and scalability for possible expansion to other City departments.

Buyer
City of Santa Fe

City · NM, US

Released
Sep 29, 2026
Closes
Nov 2, 2026(32 days left)

Files

Original attachments and procurement documents tied to this bid.

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