Open RFP

Ui Call Center Services (RFP)

Description: Procure a modern, flexible contact center solution to support the delivery of unemployment insurance (ui) services statewide.

Buyer: North Carolina Department of Commerce
StateAgency · NC, US
Released: Jun 17, 2026
Closes: Sep 14, 2026(25 days left)

Files

Original attachments and procurement documents tied to this bid.

1 file available

Key Contacts

Procurement and program contacts connected to North Carolina Department of Commerce.

Antwon M. KeithAssistant Secretary for Employment Security

*******@************

+1 (***) ***-****

Andrea DeSantisAssistant Secretary for Workforce Solutions

*******@************

+1 (***) ***-****

Toni MooreBusiness Officer

*******@************

+1 (***) ***-****

Lorenzo S. ClaxtonCDBG Program Director

*******@************

+1 (***) ***-****

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