ServiceNow Security Operations (SecOps) implementa - (Request for Quote)

Description: Task 1 - Configuration Management Database (CMDB) Improvement: Implementation Scope: Document requirements for the CMDB, including CDM (Configuration Data Management) and other related needs. Define the scope for Configuration Item (CI) types such as servers, workstations, network devices, and mobile devices, along with administrative and research components. Review the CSDM (Common Service Data Model) framework and assess its impact on existing processes. Review and implement CSDM. Review CI class attributes, identification rules, reconciliation rules, and relationships. See attached file.