RFA Telephonic Interpretation for Client Services

Description: The Oregon Department of Human Services and Oregon Health Authority are conducting a joint cooperative request for applications for statewide telephonic interpretation and translation services for ODHS, OHA, and contracted-partner clients. The scope includes scheduled and on-demand telephone interpretation, high-volume call-center support, language identification, voicemail interpretation, and document sight translation, with service items covering electronically assisted interpretation, foreign-language/hearing-impaired interpretation, and translation in all languages. The solicitation is an open personal-services procurement using the competitive sealed proposal method, and applications are due September 28, 2026 at 3:00 p.m. Pacific Time.