Open RFP

OED RFP for Enterprise Service Management System

Description: The Oregon Department of Administrative Services State Procurement Services, on behalf of the Oregon Employment Department, is soliciting proposals for an Enterprise Service Management System. The anticipated five-year contract includes implementation of a cloud-based system covering incident and service request management, problem management, change control, knowledge base and asset management, integrations, training, organizational change management, metrics, and reporting. The procurement is an open-market competitive solicitation for one contract, with proposals due October 15, 2026, at 10:00 AM.

Buyer
Oregon Employment Department

StateAgency · OR, US

Released
Aug 26, 2026
Closes
Oct 15, 2026(42 days left)

Files

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