OED RFP for Enterprise Service Management System
Posted
Aug 26, 2026
Oct 15, 2026
The Oregon Department of Administrative Services State Procurement Services, on behalf of the Oregon Employment Department, is soliciting proposals for an Enterprise Service Management System. The anticipated five-year contract includes implementation of a cloud-based system covering incident and service request management, problem management, change control, knowledge base and asset management, integrations, training, organizational change management, metrics, and reporting. The procurement is an open-market competitive solicitation for one contract, with proposals due October 15, 2026, at 10:00 AM.
