Summary
Provide insurance third party administrator (tpa) services. Provide ada-mandated paratransit services for people with disabilities who are unable to use public fixed-route transportation systems. Coordinate various paratransit operators within the county to provide efficient and cost effective paratransit services. Assign an account manager to coordinate all activity and work closely with access and service contractor staff. Provide a toll-free, 24-hour telephone number for emergency contact 365 days a year. Complete claims handling and adjustment of all assigned losses within the SIR limits, including investigations and settlement negotiations in a timely manner. See outside link.