Open RFP

HBX RFP- Call Center Services

Description: The District of Columbia’s Health Benefit Exchange Authority (DCHBX) is seeking qualified firms to provide comprehensive call center services. The scope includes inbound and outbound communications, member support, and related administrative functions. The solicitation is open from September 1, 2026, through September 22, 2026, with proposals due by the closing date.

Buyer: District of Columbia Health Benefit Exchange Authority
StateAgency · DC, US
Released: Sep 1, 2026
Closes: Sep 22, 2026(19 days left)

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Key Contacts

Decision makers connected to this RFP from District of Columbia Health Benefit Exchange Authority.

Linda Wharton BoydChief Communications Officer and Director of External Affairs and Stakeholder Engagement

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Marjorie EdmondsChief Financial Officer

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Alix PereiraChief Information Officer

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Desiree E TownesChief Operating Officer

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