Open RFP

Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription CR#: 2139070

Description: The City University of New York (CUNY) is soliciting a Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription. The official listing identifies it as an information technology procurement issued on September 15, 2026, with bids due October 6, 2026. The procurement is a software subscription solicitation rather than a grant program.

Buyer: CUNY Central Office
HigherEducation · NY, US
Released: Sep 15, 2026
Closes: Oct 6, 2026(16 days left)

Files

Original attachments and procurement documents tied to this bid.

No files attached to this RFP.

Many agencies add documentation later or require FOIA requests. Starbridge can automatically retrieve these files for you.

Request File Retrieval

Key Contacts

Decision makers connected to this RFP from CUNY Central Office.

Shozer DawnAdministrative IT Training Coordinator

*******@************

+1 (***) ***-****

Eric D CareyAdmin. Superintendent, B&G

*******@************

+1 (***) ***-****

Rosa Ianualeadvisor, graduate admissions

*******@************

Arielle LyonsAssociate Director of Admissions and Welcome Center Operations

*******@************

Similar active RFPs

Adjacent opportunities open for bidding right now.

CUNY Central Office
Higher EducationNY
Posted
Sep 15, 2026
Closes
Oct 6, 2026
Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription CR#: 2139070 RFP
The City University of New York (CUNY) is soliciting a Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription. The official listing identifies it as an information technology procurement issued on September 15, 2026, with bids due October 6, 2026. The procurement is a software subscription solicitation rather than a grant program.
Southcentral Foundation, Inc.
OtherAK
Posted
Aug 11, 2026
Closes
Sep 22, 2026
Enterprise Communications and Contact Center Modernization RFP
Providing complete turnkey solution including all licensing, implementation services, migration services, project management, testing, training, documentation, and post-production support necessary to transition SCF’s enterprise communications environment into a cloud-based platform.
Sourcewell
School DistrictMN
Posted
-
Closes
Sep 29, 2026
Unified Communications and Contact Center Solutions
Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions for use by its participating entities. The solicitation covers governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies in the United States and Canada. Proposals are due September 29, 2026, at 3:30 a.m. CT, and must be submitted through the Sourcewell Procurement Portal.
Sourcewell
School DistrictMN
Posted
Aug 11, 2026
Closes
Sep 29, 2026
Unified Communications and Contact Center Solutions
Sourcewell, a State of Minnesota local government unit and service cooperative, is soliciting proposals—not grant applications—for Unified Communications and Contact Center Solutions. The resulting contracting solution will be available to participating entities, including governmental, higher education, K-12, nonprofit, tribal-government, and other public agencies in the United States and Canada. A pre-proposal conference is scheduled for September 1, 2026 at 10:00 AM CT, and proposals are due through the Sourcewell Procurement Portal by September 29, 2026 at 3:30 PM CT.

See your top accountsScan your site in seconds. Starbridge identifies your ICP and surfaces emerging opportunities from board meetings, job changes, new grants, contract expirations, RFPs, and more.

See your top 10 accounts

Similar active RFPs

Adjacent opportunities open for bidding right now.

CUNY Central Office

Higher EducationNY

Posted

Sep 15, 2026

Closes

Oct 6, 2026

Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription CR#: 2139070 RFP

The City University of New York (CUNY) is soliciting a Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription. The official listing identifies it as an information technology procurement issued on September 15, 2026, with bids due October 6, 2026. The procurement is a software subscription solicitation rather than a grant program.

Southcentral Foundation, Inc.

OtherAK

Posted

Aug 11, 2026

Closes

Sep 22, 2026

Enterprise Communications and Contact Center Modernization RFP

Providing complete turnkey solution including all licensing, implementation services, migration services, project management, testing, training, documentation, and post-production support necessary to transition SCF’s enterprise communications environment into a cloud-based platform.

Sourcewell

School DistrictMN

Posted

Closes

Sep 29, 2026

Unified Communications and Contact Center Solutions

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions for use by its participating entities. The solicitation covers governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies in the United States and Canada. Proposals are due September 29, 2026, at 3:30 a.m. CT, and must be submitted through the Sourcewell Procurement Portal.

Sourcewell

School DistrictMN

Posted

Aug 11, 2026

Closes

Sep 29, 2026

Unified Communications and Contact Center Solutions

Sourcewell, a State of Minnesota local government unit and service cooperative, is soliciting proposals—not grant applications—for Unified Communications and Contact Center Solutions. The resulting contracting solution will be available to participating entities, including governmental, higher education, K-12, nonprofit, tribal-government, and other public agencies in the United States and Canada. A pre-proposal conference is scheduled for September 1, 2026 at 10:00 AM CT, and proposals are due through the Sourcewell Procurement Portal by September 29, 2026 at 3:30 PM CT.