DHS Network Operations Security Center (NOSC) Network, Cloud, and Cyber Services (NCCS) 2.0 - (Request for Information)

Description: Task 1: contract management: Contract Management facilitates all services and operations management functions for the contract. It involves the development, implementation, and administration of the Contractor’s support services. The contractor shall provide program management oversight, reporting and other general contract management services needed to achieve the cost, schedule, performance, quality, and communication goals under the contract. Program Management Services: Program Management Services include the following tasks: 1) Plan, organize, structure, and execute management of integrated IT services, projects, and deliverables under this contract. 2) Meet with and assist OCIO (and/or DHS Component) management staff to determine and apply industry best practices (including ITIL v4, CMMI for Services, and NIST CSF) to existing business operations and potential future operational improvements. See attached file.