Closed

CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market

Description: CFSA is seeking a vendor to provide DialPad voice application services for FY27 through both the Commercial Base (CBE) and open-market procurement methods. The contract covers provisioning, management, and support of cloud-based voice communications across agency offices, including telephony, call routing, and integration with existing case-management systems. The scope includes subscription licensing, implementation and configuration, user training, ongoing 24/7 technical support, troubleshooting, and performance reporting.

Released
Sep 23, 2026
Closes
Sep 30, 2026(Closed)

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