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State of Alaska seeks a vendor to operate a statewide 24/7/365 toll-free confidential Crisis Contact Center (phone, text, chat) handling 988 and routed calls. Requirements include accreditation (e.g., AAS), membership in the 988 Lifeline network, full staffing (including Tribal Liaison, Follow‑Up and Aftercare specialists), training and clinical supervision, technology platform for call/text/chat plus app/website and PSAP backline, MOAs with PSAPs, reporting/data access, and compliance with HIPAA/988 standards. Budget cap: $3.2M per year (not to exceed $16M total).
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
The State of Alaska Department of Health, Division of Behavioral Health is soliciting proposals to establish and operate a 24/7 statewide Crisis Contact Center focused on suicide prevention and mental health crisis intervention. The contract is for one year with up to four one-year renewals, and proposals will be evaluated on experience, project understanding, management plan, demonstrations, cost, and Alaska offeror preference.
Posted Date
Dec 2, 2025
Due Date
Feb 2, 2026
Release: Dec 2, 2025
Close: Feb 2, 2026
The State of Alaska Department of Health, Division of Behavioral Health is soliciting proposals to establish and operate a 24/7 statewide Crisis Contact Center focused on suicide prevention and mental health crisis intervention. The contract is for one year with up to four one-year renewals, and proposals will be evaluated on experience, project understanding, management plan, demonstrations, cost, and Alaska offeror preference.
AvailableProvide Contact Center CRM System.
Posted Date
Dec 18, 2025
Due Date
Feb 3, 2026
Release: Dec 18, 2025
Close: Feb 3, 2026
Provide Contact Center CRM System.
AvailableProcurement of a Contact Center CRM System.
Posted Date
-
Due Date
Feb 3, 2026
Release: -
Close: Feb 3, 2026
Procurement of a Contact Center CRM System.
AvailableTo secure a vendor to provide and implement a 988 Crisis Call Center Data Platform (also referred to herein as “the Future System”) for the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA). DMHA requires a standardized crisis data platform across the public behavioral health system capable of tracking, managing, and analyzing crisis services calls to connect individual with necessary crisis services.
Posted Date
Dec 17, 2025
Due Date
Feb 5, 2026
Release: Dec 17, 2025
Close: Feb 5, 2026
To secure a vendor to provide and implement a 988 Crisis Call Center Data Platform (also referred to herein as “the Future System”) for the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA). DMHA requires a standardized crisis data platform across the public behavioral health system capable of tracking, managing, and analyzing crisis services calls to connect individual with necessary crisis services.
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