Inmate Telephone System RFPs

Seek proposals for an Inmate Telephone, Video Visiting, Informational Kiosk system, and Tablets to be used in the County Jail. The equipment must include intuitive web-based software, wall mounted telephones and kiosks, and portable tablet devices. The equipment shall be installed, furnished, and maintained by the vendor at no cost to the County Jail. The contract shall be for Three (3) years beginning on 01/01/2027 with an option to renew for two (2) additional 1-year periods upon mutual agreement of both the County and the contractor.

Provide food services.

The State of Michigan is seeking a vendor to provide an Inmate Communications System for the Michigan Department of Corrections (MDOC), covering inmate phone, video visitation, messaging, and related services. Proposals will be evaluated based on technical capabilities, pricing, implementation timeline, and experience. The contract is intended to replace or supplement the current inmate communications infrastructure across Michigan correctional facilities.

Qualified service providers with specific experience in correctional facilities to provide medical and mental health services for the inmates within the County Jail (MCJ).

Provide combined communications and technology services for inmate systems, including but not limited to: inmate phone services(local and long distance), phone systems intelligence software, inmate tablets, educational programming for tablets, video visits, digital mail service, and electronic messaging.

Jail resident communication services (phone, tablet, & visitation). Provide a digital resident telephone, tablet, and video visitation system & services. Provide a fully operational system, which includes all phone, tablet and video visitation services at the lowest cost possible for residents for all calls and visits processed by coin-less telephones, tablets, kiosks and/or visitation stations, as well as an administrator to monitor day-to-day operations.

Baltimore County, Maryland is seeking proposals through Solicitation P-10000531 for a Jail Management System, software, and maintenance support to replace an outdated system that has served the Department of Corrections for 20 years. The new system must meet current correctional standards, ensure secure and seamless integration with supporting systems (Police, medical, commissary vendor, etc.), consolidate incarcerated individual data into a single view, and provide alerting technology to notify Corrections officials of issues such as scheduling conflicts or missing information. Proposals must be submitted through the county's procurement portal no later than 3:00 pm (Eastern Time) on Friday, August 28, 2026.

The Beaufort‑Jasper Water & Sewer Authority (BJWSA) is soliciting proposals for a full Unified Communications as a Service (UCaaS) and contact center solution to replace its existing phone system, supporting approximately 235 lines and multiple user groups. The scope includes implementation, migration from legacy hardware, integration with existing IT infrastructure, training, ongoing support, SLAs, and analytics/reporting capabilities. Vendors must provide implementation, configuration, post-deployment testing, and ongoing support to meet BJWSA’s operational requirements.

Ontario Shared Services, on behalf of a provincial ministry, is seeking information from telecommunication and communication service providers capable of delivering services for inmates at adult correctional institutes and similar groups including secured immigration detainees, minors in custodial settings, or patients in secure mental health institutions. The objective is to understand current and emerging capabilities and cost breakdowns to inform the future Offender Telephone Management System (OTMS) procurement strategy, technical requirements, commercial approach, and risk considerations. The scope includes gathering background information on OTMS solutions, sharing Ministry requirements, engaging in dialogue with providers, and refining requirements.

Baltimore County, Maryland is seeking proposals through Solicitation P-10000531 for a Jail Management System, software, and maintenance support to replace an outdated system that has served the Department of Corrections for 20 years. The new system must meet current correctional standards, ensure secure and seamless integration with supporting systems (Police, medical, commissary vendor, etc.), consolidate incarcerated individual data into a single view, and provide alerting technology to notify Corrections officials of issues such as scheduling conflicts or missing information. Proposals must be submitted through the county's procurement portal no later than 3:00 pm (Eastern Time) on Friday, August 28, 2026.

Provide access control system.

Inmate Banking and Commissary Ordering Software, Intake/Kiosk Bail Bond Services, Secure Release Services (Debit Card Program), Inmate Phone Services, Video Visitation System, Commissary Services and Inmate Vending Services for the Inmates at the County Corrections Facility.

Provide procurement, installation, Move, Add and Change (MAC) activity, preventive maintenance (e.g., ordinary upkeep of installed systems and ancillary equipment), and remedial maintenance (e.g., isolation and resolution of troubles and failures) Statewide for telephone systems, Interactive Voice Response (IVR) systems, Automatic Call Distribution (ACD) systems, Call Recording systems, Voice Mail/Automated Attendant (VM/AA) systems, embedded base equipment. The contract will have an initial term commencing upon execution for 36 months.

Replacement of the fire alarm system at Russell County Jail.

The Metropolitan Water District of Southern California requests proposals to replace its current on‑premises telephone system with a hybrid cloud telephone solution that improves resiliency and flexibility across Metropolitan locations. The work includes a call‑center application with recording, Microsoft Office 365 voicemail integration, E911 capabilities, conference-room and desktop phones (including softphone support), maintenance of existing SIP trunks and survivable gateways, and centralized administration tools. Respondents must meet minimum VOIP deployment experience thresholds, comply with California DIR registration, and satisfy participation goals (including S/DVBE), and proposals must be submitted electronically via Metropolitan’s e‑procurement portal.

Perform a comprehensive, vendor-neutral assessment of the city's existing mitel/shore tel telephone system and recommend a replacement system (preferably cloud-based or UCaaS, through on-premises or hybrid options will be considered if justified by the assessment).

Requires a turnkey telephone voice recording solution to record mandated communication lines 24/7 for operational integrity and incident investigations. The contractor shall provide, install, and configure a complete Brand Name Only Eventide Communications LLC NexLog 740 DX FIPS Rel. 4.0 (TN 2235702) telephone recording system that is fully operational upon completion.

The Metropolitan Water District of Southern California requests proposals to replace its current on‑premises telephone system with a hybrid cloud telephone solution that improves resiliency and flexibility across Metropolitan locations. The work includes a call‑center application with recording, Microsoft Office 365 voicemail integration, E911 capabilities, conference-room and desktop phones (including softphone support), maintenance of existing SIP trunks and survivable gateways, and centralized administration tools. Respondents must meet minimum VOIP deployment experience thresholds, comply with California DIR registration, and satisfy participation goals (including S/DVBE), and proposals must be submitted electronically via Metropolitan’s e‑procurement portal.

The Inmate Sweatshirts solicitation is an open procurement opportunity for the supply of sweatshirts to correctional facilities in New York State. The solicitation was posted through the Empire State Purchasing Group on the BidNet Direct platform and is most likely issued by the New York State Department of Corrections and Community Supervision (DOCCS), the agency responsible for inmate clothing and welfare. Bidding is open with submissions due by July 22, 2026 at 3:00 PM EDT, under NAICS code 315990 for Other Apparel Knitting and Cut and Sew Apparel Manufacturing.

Provide jail food services.