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- Transportation utility fee billing begins January 1, 2027. - Multifamily households lack direct accounts for receiving utility discounts. - Staff are developing payment coordination and utility assessment processes. - City billing staff are analyzing administrative and financial implications. - Street damage fees require permitting software updates and revised administrative rules. - Staff are researching direct rebates, checks, debit cards, and digital payment options for tenants. - Commercial transportation utility fees equal 4.3% of water, sewer, and stormwater bills during the first year. - Staff will present a clearer discount-program recommendation in September 2026. The meeting identifies an upcoming public-sector billing and payment implementation need for new transportation utility and street damage restoration fees, including customer payment coordination and software updates; it is an earlier-stage planning discussion rather than a committed procurement event in the provided summary. KeyFinding: The City of Portland is planning new fee billing and payment processes beginning January 1, 2027, with related permitting software changes and tenant payment-option research.KeyFinding-Positive criterion 2: billing and payment processes are being developed for new public-sector fees. Positive criterion 3: related administrative and financial implications and payment needs are discussed without a procurement motion. No negative criterion fires because the summary does not state that an RFP, vendor selection, existing-system endorsement, in-house decision, or indefinite deferral occurred. The City of Portland is planning new fee billing and payment processes beginning January 1, 2027, with related permitting software changes and tenant payment-option research.

- Payment processing handled 57,061 transactions totaling $22,646,174 in May, with 44,390 system-processed payments representing 78% of total volume. - Past-due balances reached $639,487 across 3,835 accounts, with 87% aged 30 days. - Growing SmartHub and AutoPay usage indicates active digital payment channels alongside significant delinquency management needs; the agenda packet is relevant to utility billing and payment operations but does not state a procurement action or system replacement project.