Ketchikan Gateway Borough

The document outlines a comprehensive strategic plan encompassing various facets of community development. Key areas of focus include defining neighborhood visions, preserving historic sites, enhancing public infrastructure through elements like stair streets, wood boardwalks, street furnishings, and lighting, and integrating public art. Furthermore, it addresses the development of a waterfront promenade, strategies for year-round economic and residential growth, and the implementation of green infrastructure such as green streets, tree corridors, and parks and open spaces.

The FY 2021 Strategic Plan Update focuses on improving the quality of life by enhancing recreation, parks, and library services, and maintaining borough planning and zoning standards. Specific objectives include maintaining trails and beach facilities, upgrading recreation and park facilities, offering diverse recreational programs, providing a Learn to Swim program, supporting access to library services, and ensuring timely investigation of planning and zoning violations. Outcomes are measured through program participation evaluations, customer surveys, and budget allocations.

The FY 2021 Strategic Plan Update focuses on maintaining and growing a diverse economy in Ketchikan. Key areas include ensuring adequate housing, facilitating business development, increasing private property ownership, developing a skilled workforce, improving contracted services, promoting economic development through CPV funds, maintaining predictable tax burdens, encouraging local spending, planning for cruise ship industry growth, and addressing tourism impacts. The plan outlines specific objectives, responsible parties, target completion dates, and progress updates for each area, demonstrating ongoing efforts to address economic development challenges and opportunities within the community.

The FY 2019 Strategic Plan Update focuses on community health and safety, encompassing various objectives across multiple departments. Key areas include improving water and wastewater systems, reducing onsite wastewater system failures, enhancing public access to septic system information, ensuring outfall compliance, maintaining playground safety, upgrading Borough buildings and facilities to meet ADA standards, improving fire and EMS responses, providing quality EMS care, ensuring a safe working environment for Borough employees, maintaining service area roads, reducing animal bites, reducing solid waste and junk vehicle violations, and ensuring proper emergency preparedness. The plan outlines specific targets, responsible parties, and completion dates for each objective, along with progress updates and future plans. Outcomes include improved infrastructure, enhanced public safety, increased compliance rates, improved emergency response times, and a safer working environment.

The 2022 Strategic Plan Update for Transportation focuses on delivering a seamless transportation network for air travelers and transit patrons. Key areas of focus include improving bus transportation efficiency and cost-effectiveness, providing accessible transportation for seniors and individuals with mobility challenges, diversifying revenue opportunities, improving the branding of the transit system, ensuring adequate airport parking capacity, providing consistent airport ferry access, offering adequate waiting facilities, meeting seasonal public transit needs, and providing adequate airport terminal facilities. Outcomes include implementing mobile ticketing, installing automatic passenger counters and infotainment systems, developing an airport shuttle strategy, evaluating coordination opportunities to reduce costs, utilizing advanced paratransit management system software, completing cost-benefit analyses, studying alternate service means for lower-demand areas, implementing a conditional eligibility program for paratransit, completing a strategy to transition senior van customers to paratransit, improving travel and training programs, maximizing non-General Fund grant sources, developing an advertising sales program, painting new buses with community-reflective art, developing a brand strategy, expanding the Revillagigedo parking lot, studying parking fee increases, refining communication plans, completing ferry capital improvements, expanding and improving bus stop locations, constructing a new airport passenger waiting facility, improving passenger circulation during peak seasons, addressing bus driver shortages, completing a terminal expansion needs assessment, and developing a plan for expanded capacity.