**** Pre-Bid Meeting date, time and location: Tuesday November 10, 2026, at 11:00AM: 1635 University Drive, Durham NC 27707 **** **** SEAL Bid date, time and location: Thursday December 10, 2026, at 2:00 PM: The City of Durham General Services Department, 2011 Fay Street, Durham, NC 27704 Attention: Catherine Roland *****
Sole Source:If sale is less than $50,000, use sole source only if your solution is required for standardization/compatibility; otherwise pivot to coops.
Coops:Frequently procures through NC Statewide Term Contracts (Non-IT), NCDIT Statewide IT Contracts, OMNIA Partners (Public Sector), and the North Carolina Sheriffs’ Association (NCSA) Vehicle & Equipment Program; you can gain access through the Starbridge reseller & contract-vehicle platform — reach out to your Starbridge contact to pursue onboarding.
Agency-specific vendor registration, compliance steps, and approval routing shape the purchasing timeline.
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The City of Durham has used cooperative purchasing and favors it for efficient, high-value buys. Reach out to your Starbridge contact through the Starbridge reseller & contract-vehicle platform to get onboarded to the recommended path.
Recommended (accessible through Starbridge):
Agency-specific vendor registration, compliance steps, and approval routing shape the purchasing timeline.
Unlock detailed thresholds, contracting paths, payment terms, and vendor benchmarks for this buyer.
Full playbooks include agency-specific workflows, thresholds, and vendor benchmarks.
City of Durham Contracts
Track vendor wins and renewal opportunities
Paymentus Corporation at City of Durham
Effective: Oct 9, 2015Expires: Sep 30, 2026Expiration date locked.
This Master Services Agreement between Paymentus Corporation and Durham, North Carolina, establishes the provision of electronic bill payment services to the city's residents and commercial clients. The agreement details service scope, compensation via a transactional fee schedule (Exhibit A), payment processing methods, general service conditions, and mutual indemnification. The contract has an initial term of five years from the service launch date, with options for up to three additional one-year renewals. Fees are primarily per-transaction, with specific rates for different payment types and additional charges for items like chargebacks and notification usage.
TYLER TECHNOLOGIES INC. MUNIS DIVISION at City of Durham
Effective: Aug 4, 2013Expires: Sep 30, 2026Expiration date locked.
This is a one-year Support and License Agreement between the City of Durham (Licensee) and Tyler Technologies, Inc., MUNIS Division (Licensor), effective from 2013-08-04 to 2014-08-03. The agreement covers licensing and support services for various MUNIS software products, for which the Licensee agrees to pay $315,893.29. The document details the scope of the agreement, payment terms, covered products, license provisions, and specific terms and conditions for support, including limitations of liability and responsibilities of both parties.
TYLER TECHNOLOGIES INC. MUNIS DIVISION at City of Durham
Effective: Aug 4, 2011Expires: Sep 30, 2026Expiration date locked.
This document outlines a Support and License Agreement between the City of Durham (Licensee) and Tyler Technologies, Inc., MUNIS Division (Licensor). The agreement is effective from August 4, 2011, until August 3, 2012, covering licensing and support for a list of MUNIS software products. The total payment for these services is $290,820.08, due upon execution, with provisions for additional charges for non-covered services. The contract also details specific terms and conditions related to software use, support, and general legal aspects.
Early Buyer Signals
Board meetings and strategic plans from City of Durham
City Council Work Session
Date: Sep 24, 2026Type: Meeting mention
The City Council Work Session covered a variety of municipal topics, including a discussion on the Outdoor Recreation Legacy Partnership program, compensation and classification studies for staff, and the current state of technology solutions. Council members engaged in detailed inquiries regarding a bridge and park development project, including the need for a remediation strategy. The session also addressed concerns about the city's fleet plan, specifically focusing on the balance between diesel, electric, and compressed natural gas vehicles. Additionally, the Council reviewed public right-of-way improvements, traffic calming measures, and departmental budget planning for upcoming fiscal requirements.
Durham Cultural Advisory Board Summary Meeting Minutes
Date: Sep 9, 2026Type: Meeting mention
The board discussed the festival funding process, including the evaluation of proposals across three funding levels. Members reviewed applicant rankings, addressed conflicts of interest, and refined funding allocations to support various festivals and special events. Key considerations included economic impact, community access, cultural representation, and balancing support for established versus new events. The board finalized recommendations for 31 festivals and special events for the fiscal year.
Durham Board of Adjustment Approved Minutes
Key Contacts
Public-sector contacts connected to City of Durham.
Who manages procurement and purchasing for the City of Durham?
The City of Durham Central Buying Office manages procurement and purchasing for the City of Durham. The office centrally handles purchasing of goods and services and serves as the vendor contact for purchasing-related inquiries and guidance.
Where does the City of Durham post bids and RFPs?
The City of Durham posts bids and RFPs on its Bid Postings portal (CivicEngage) and on the City’s RFP/RFQ/BIDS page. Vendors should monitor those official pages and follow portal registration instructions to download solicitation documents and submit responses.
How do vendors complete vendor registration with the City of Durham?
Vendors register with the City of Durham through the Vendor Self Service (VSS) portal by completing the Vendor Application and attaching a signed W-9. Vendors must log in or create an account on the VSS site to complete registration and update information.
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The board addressed several land use cases, including the continuation of multiple variance and permit requests for a wireless communication facility to allow for additional testing and review. A variance request regarding riparian buffer standards was discussed and ultimately failed to gain approval. The board also handled the approval of a formal order for a previous case and engaged in ongoing discussions regarding updates to their rules of procedure.
Extracted from official board minutes, strategic plans, and video transcripts.
Meeting signals
Know what buyers discuss before RFPs drop
Track City of Durham meetings, strategic plans, and budget discussions before the public bid appears.
What procurement requirements does the City of Durham publish for vendors?
The City of Durham requires vendors to provide Certificates of Insurance per Appendix A, endorse the City as an Additional Insured where specified, and maintain automobile coverage when vehicles are used on City sites. Exact coverages and limits are listed in the Model Service Contract appendices.
How does the City of Durham approve procurement contracts and awards?
The City of Durham’s Central Buying Office manages purchases, and contract award recommendations are subject to the Administrative Review (protest) procedure under Finance Policy FP‑113‑1. FP‑113‑1 describes protest timelines and the steps vendors must follow to request administrative review.
Where can vendors find procurement policies and standard terms for the City of Durham?
City of Durham procurement policies are published in Finance Policy FP‑101 (Purchasing Policy) and FP‑113‑1 (Administrative Review); the City’s Model Service Contract contains standard contract terms and appendices such as insurance requirements vendors must follow.
What supplier diversity or local vendor preference programs does the City of Durham use?
The City of Durham’s Underutilized Business Compliance Division administers the Equal Business Opportunity Program (EBOP) and the Small Local Business Enterprise (SLBE) Program to support supplier diversity and local participation; vendors may contact the division for certification and participation details.