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Heather Futch Carrizales - verified email & phone - Senior Manager of Support Services at New Smyrna Beach Utilities (FL) | Gov Contact | Starbridge | Starbridge
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Heather Futch Carrizales

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Senior Manager of Support Services

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Employing Organization

New Smyrna Beach Utilities

FL

Meeting Mentions

Board meetings and strategic plans from Heather Futch Carrizales's organization

Mar 23, 2026·Board Meeting

New Smyrna Beach Utilities Regular Meeting

Board

The meeting included a public discussion regarding solar net-metering reimbursement rates and the utility's cost allocation methods. The Commission approved multiple consent items related to water reclamation facility projects, biosolids hauling, utility easements, and well assessment services. Key financial discussions covered the fiscal year-to-date performance, the selection of a bank for a line of credit, and the approval of a resolution for the Series 2026 Utilities System Revenue Bonds. Additionally, the commission approved the strategic planning direction for the Western Complex project, handled committee appointments, confirmed attendance at an upcoming professional conference, and conducted an election for the position of Chairman.

Mar 23, 2026·Board Meeting

New Smyrna Beach Utilities Commission Regular Meeting

Board

The meeting agenda included several consent items such as the budget ratification for the WRF Biosolids Dewatering System Improvements Project, a three-month contract extension for biosolids hauling and processing, and the award of a new biosolids hauling contract. The Commission also addressed old business items, including the approval of the Fiscal Year 2025 Annual Comprehensive Financial Report, a bond resolution, and the selection committee for audit services. New business featured discussions on strategic planning for the NSBU Western Complex. Additionally, the Commission reviewed potential attendance at the FMEA Annual Conference and discussed future election procedures for Commission officers.

Mar 23, 2026·Board Meeting

New Smyrna Beach Utilities Special Meeting

Board

The board convened to conduct the annual performance review and merit reward determination for the General Manager/CEO for the fiscal year 2025. The discussion included reviewing organizational performance metrics, strategic goals, and benchmarking the General Manager/CEO's compensation against municipal entities and public utilities. Various salary increase options were presented for consideration based on employee performance data and budget guidelines.

Mar 12, 2026·Board Meeting

New Smyrna Beach Utilities Workshop Meeting

Board

The workshop meeting focused on several key items, beginning with the presentation of the FY25 Annual Comprehensive Financial Report and audit results, which were received as a clean report with no internal control or compliance findings. The commission held a discussion regarding strategic planning for the Western Utility Complex, specifically evaluating a potential developer partnership and the necessity of coordination with the City of New Smyrna Beach. Additionally, the commission received updates on the issuance of the 2026 Utility System Revenue Bonds, noting positive credit ratings from Fitch and Moody's. Other topics included a status report on the Silver Sands septic-to-sewer project, discussion of future officer elections, and a review of utility infrastructure assets.

Jan 26, 2026·Board Meeting

New Smyrna Beach Utilities Commission City Of New Smyrna Beach, Florida Final Public Hearing

Board

The final public hearing focused exclusively on proposed revisions, specifically modified increases, to the NSBU's electric service rates, charges, and fees. The NSBU General Counsel read the title of Proposed Resolution No. 2026-02 into the record. One member of the public expressed opposition, citing a belief that major improvements were unnecessary due to existing infrastructure and questioning the projected revenue impact versus current economic conditions. The entity committed to following up with the concerned citizen via email regarding specific questions about the percentage and dollar amount of the rate increase for residential customers.

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Extracted from official board minutes, strategic plans, and video transcripts.

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Robert Bryant

Fleet & Facilities Manager

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Laura Callahan

Director of Information Technology

E

Efren Chavez

General Manager/CEO

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Lillian Conrad

Treasurer-Secretary (Utilities Commission)

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Julie A. Couillard

Director of Engineering

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