Water and Sewer Service Line Protection Program (RFP)

Provide residential and commercial property owners the opportunity to voluntarily purchase warranty coverage to repair the external private plumbing connecting a home or building. Primary goals and objectives of offering a water and sewer service line warranty program to city utility customers include: the ability to deliver a product package that will meet the needs of city utility customers and provide them with a voluntary and affordable solution for costly and unexpected water service and sewer lateral line repairs; minimizing damage to surrounding streets and infrastructure and reducing the cost to customers and to the city by ensuring highly qualified contractors, which will adhere to state and local codes when performing necessary work on customer water service and sewer lateral lines; educating customers on their responsibilities regarding water and sewer line maintenance and repair.