Utility Applicant Screening and Collection Services

Description: The City of Cotati is soliciting proposals from qualified firms to provide utility applicant screening services, utility debt collection services, or both. The City seeks a qualified partner to help reduce utility bad debt, improve account recovery rates, support customer service objectives, and comply with applicable federal and California requirements. Cotati intends to establish a professional services agreement with one or more firms capable of providing comprehensive utility applicant screening and utility collections support.