CityBC
Aug 12, 2026
Closes
Sep 2, 2026
RFP #177-08-26 - Customer Service Centre Web Portal
The City of Burnaby is requesting proposals to implement, configure, integrate, and support a secure, citizen-facing Customer Service Centre Web Portal. The portal must enable residents, businesses, and visitors to access City services and submit, track, and manage service requests through an intuitive experience integrated with Microsoft Dynamics 365 Customer Service. The solicitation is open as of 2026-08-22, with submissions due September 2, 2026 at 3:00 PM PDT and questions due August 26, 2026 at 3:00 PM PDT.