provide administrative and direct program services to County’s MediCal clients. Contractor shall provide 24-hour non-medical residential substance use (SU) treatment, withdrawal management, recovery, and ancillary services for adults aged 18 years and above, with substance use conditions, including co-occurring mental health conditions. Services shall include behavioral health care that is client and family-centered, individualized, clinically effective, outcomes-driven, culturally responsive services, gender specific, trauma informed, developmentally appropriate, inclusive of evidence-based treatment practices and recovery service approaches.