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The New York State Office of Information Technology Services (ITS) issued an RFI/RFC to gather vendor information on commercially available Support Hub platforms providing identity-related self-service (password reset and token management). The goal is to assess platform capabilities, architectures, deployment models, security, and implementation experience to inform a future RFP and address inefficiencies impacting over 300,000 State employees and many residents. Responses are due March 5, 2026, and the posting is for information gathering only (not a grant or active procurement).
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
No files attached to this RFP.
Many agencies add documentation later or require FOIA requests. Starbridge can automatically retrieve these files for you.
Provide service desk service.
Posted Date
Jan 11, 2026
Due Date
Feb 6, 2026
Release: Jan 11, 2026
Close: Feb 6, 2026
Provide service desk service.
AvailableProject consists of the replacement of lead service water lines and associated incidentals.
Posted Date
Jan 21, 2026
Due Date
Feb 11, 2026
Release: Jan 21, 2026
Close: Feb 11, 2026
Project consists of the replacement of lead service water lines and associated incidentals.
AvailableProvide ManageEngine Service Desk Plus Enterprise Edition - Subscription Model - Annual Subscription fee for 65 technicians (4000 nodes), P/N 46279.31S.
Posted Date
Jan 21, 2026
Due Date
Feb 5, 2026
Release: Jan 21, 2026
Close: Feb 5, 2026
Provide ManageEngine Service Desk Plus Enterprise Edition - Subscription Model - Annual Subscription fee for 65 technicians (4000 nodes), P/N 46279.31S.
AvailableConstruction of the city lead service and system improvements project. This project includes replacement of approx. 280 water service lines as well as SCADA replacement throughout the distribution system.
Posted Date
Dec 31, 2025
Due Date
Feb 2, 2026
Release: Dec 31, 2025
Close: Feb 2, 2026
Construction of the city lead service and system improvements project. This project includes replacement of approx. 280 water service lines as well as SCADA replacement throughout the distribution system.
AvailableSurface intent from meeting minutes, budgets, and contract expirations. Influence RFP requirements before competitors ever see them.
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