Summary
Provide professional Managed Information Technology (IT) Services to support, among other things, the Authority's technology infrastructure, end users, and cloud environment. The Authority currently operates with approximately thirty (30) users and utilizes Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Microsoft Teams. Dell laptops are used as primary user devices. As part of this solicitation, the resultant Consultant will deliver proactive monitoring, administration, cybersecurity, technical support, and strategic IT guidance to ensure reliable, secure, and efficient technology operations.