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1. System Administration: Provide comprehensive administrative support for the JIRA Service Desk and Confluence Data Center platforms, including user management, project configuration, and workflow customization. Ensure the system is properly maintained, including performing regular updates and patch management. 2. User Support: Offer timely and effective support to end-users and administrators, resolving issues related to access, permissions, and general usage of the JIRA Service Desk and Confluence Data Center platforms. Provide training and documentation to users to enhance their understanding and effective use of the platform. 3. Customization and Optimization: Customize the JIRA Service Desk and Confluence Data Center platforms to align with the organization’s specific service management processes and requirements. Optimize the performance and functionality of the platform by implementing best practices and recommending improvements. See attached file.
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
MHBE solicits a 12-month renewal of Atlassian JIRA Software (Data Center) commercial subscription for 500 users (Support Entitlement SEN-54102527). Procurement is an IFB (Competitive Sealed Bids, firm-fixed price). Bidders must be authorized Atlassian resellers (manufacturer authorization letter required). Direct Atlassian support must be included in the price. Bids submitted electronically via eMaryland Marketplace in PDF. Federal funds (Medicaid CFDA 93.778) apply.
Posted Date
Dec 5, 2025
Due Date
Jan 12, 2026
Release: Dec 5, 2025
Close: Jan 12, 2026
MHBE solicits a 12-month renewal of Atlassian JIRA Software (Data Center) commercial subscription for 500 users (Support Entitlement SEN-54102527). Procurement is an IFB (Competitive Sealed Bids, firm-fixed price). Bidders must be authorized Atlassian resellers (manufacturer authorization letter required). Direct Atlassian support must be included in the price. Bids submitted electronically via eMaryland Marketplace in PDF. Federal funds (Medicaid CFDA 93.778) apply.
AvailableProvide data innovations service and maintenance for white earth health center.
Posted Date
Jan 15, 2025
Due Date
Jan 22, 2026
Release: Jan 15, 2025
Close: Jan 22, 2026
Provide data innovations service and maintenance for white earth health center.
AvailableThe solicitation seeks to renew the subscription to Atlassian's JIRA Service Management (formerly Service Desk) for a 12-month period. It is issued as an IFB by the Maryland Health Benefit Exchange with a response deadline of Jan. 8, 2026; all bids must be submitted via the EMMA site.
Posted Date
Nov 21, 2025
Due Date
Jan 8, 2026
Release: Nov 21, 2025
Close: Jan 8, 2026
The solicitation seeks to renew the subscription to Atlassian's JIRA Service Management (formerly Service Desk) for a 12-month period. It is issued as an IFB by the Maryland Health Benefit Exchange with a response deadline of Jan. 8, 2026; all bids must be submitted via the EMMA site.
AvailableThe solicitation seeks to renew the subscription to Atlassian's JIRA Service Management (formerly Service Desk) for a 12-month period. It is issued as an IFB by the Maryland Health Benefit Exchange with a response deadline of Jan. 8, 2026; all bids must be submitted via the EMMA site.
Posted Date
Nov 21, 2025
Due Date
Jan 8, 2026
Release: Nov 21, 2025
Close: Jan 8, 2026
The solicitation seeks to renew the subscription to Atlassian's JIRA Service Management (formerly Service Desk) for a 12-month period. It is issued as an IFB by the Maryland Health Benefit Exchange with a response deadline of Jan. 8, 2026; all bids must be submitted via the EMMA site.
AvailableSurface intent from meeting minutes, budgets, and contract expirations. Influence RFP requirements before competitors ever see them.
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