Inmate Communications

Description: The Unified Government is procuring inmate communications and mail solutions for its correctional facilities, including the required hardware, software, installation, configuration, and ongoing support. The system includes inmate telephones, secure wireless tablets, video visitation, secure messaging, digital mail scanning, IVR voice systems, and monitoring and reporting tools. The contractor must provide full-lifecycle services, including furnishing, installation, testing, staff training, and maintenance.