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Orlando Utilities Commission
Invite qualified suppliers to prepare and submit proposals to identify an information technology service management (ITSM) platform* solution that includes implementation, project management, organizational change management, training, post implementation support, and professional services. Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services.
Allegheny County Port Authority
SysAid (Cloud, Annual) ITSM.
Allegheny County Port Authority
To acquire SysAid Information Technology Service Management (“ITMS”) Cloud-Annual Edition (“SysAid”) to replace the aging and no longer supported on premises (“On Prem”) help and ticketing software.
Louisiana Division of Administration
Provide grant management system information technology services for OCD.
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Oct 22, 2025
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Dec 15, 2025