HAFB Front Desk Data Entry Specialist - (Request for Quote)

Description: Duties and responsibilities: Contractor shall receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients to the appropriate M&FRC staff member, looking for opportunities to raise awareness of M&FRC programs and services. Contractor shall schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The Contractor shall input all TAP data and resources in the AFFIRST to include but not limited to scheduling clients for Transition Assistance Program workshops to include sending reminder emails one week prior to class start date unless a different timeline is directed by program managers. See attached file.