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Enterprise Service Management (ESM) Deployment and Professional Services RFP

Description: The American Battle Monuments Commission seeks professional services to deploy, configure, migrate, integrate, secure, train, operate, and maintain Freshworks products supporting its enterprise service management objectives. This is an active combined synopsis/solicitation and request for quote for a commercial service, not a grant program, and it has no small-business set-aside. Quotes are due by August 19, 2026 at 10:00 AM Eastern Time, with questions due by August 5, 2026 at 10:00 AM Eastern Time.

Buyer: American Battle Monuments Commission
Federal · VA, US
Released: Jul 29, 2026
Closes: Aug 19, 2026(13 days left)

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Key Contacts

Procurement and program contacts connected to American Battle Monuments Commission.

Claire DegoulangeAgency Fleet Manager

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Michael B. BachofenDirector of Contracting

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Kelly CaseyDisability Program Manager

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Nealie SuttonInterim EEO Director

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