Description: The Commonwealth of Kentucky, Finance and Administration Cabinet, Office of Procurement Services, is soliciting proposals on behalf of the Cabinet for Health and Family Services (CHFS) for a cloud-based Contact Center as a Service (CCaaS) platform and managed contact center operations. The platform is intended to support configurable contact-center use across CHFS departments and fit existing and future agency configurations, customizations, and requirements. The modified solicitation extends the proposal deadline to January 29, 2027, at 3:30 p.m. ET.
StateAgency · KY, US
Adjacent opportunities open for bidding right now.
Kentucky Office of the Controller
State AgencyKY
Posted
-
Jan 8, 2027
The Commonwealth of Kentucky Office of the Controller is soliciting proposals for a Contact Center as a Service solution. The contract has an initial three-year term, with optional renewals for up to six additional years. Responses are due January 8, 2027.
Oklahoma Office of Management and Enterprise Services
State AgencyOK
Posted
Oct 26, 2026
Nov 19, 2026
Oklahoma OMES Central Purchasing is procuring a Marketplace contact center on behalf of the Oklahoma Insurance Department. The center will provide frontline consumer assistance and specialized operational support, including routing inquiries and cases, resolving issues, coordinating with Exchange participants, and escalating matters to the appropriate authority. This is event EV00000990, with proposals due November 19, 2026.
Posted
Oct 1, 2026
Jan 8, 2027
Contact Center as a Service (CCaaS) System.
FederalDC
Posted
Oct 20, 2026
Nov 19, 2026
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