Description: The Central Texas Regional Mobility Authority is seeking firms to provide Pay By Mail systems and related services. The work includes a back-office system and operational support for video billing and invoicing, violations processing, collections, enforcement of unpaid tolls, and customer services. The opportunity concerns toll payment services for the Mobility Authority in Austin, Texas.
SpecialDistrict · TX, US
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Decision makers connected to this RFP from Central Texas Regional Mobility Authority.
From the first pre-RFP signals to the published RFP and its files.
Board meeting
The Mobility Authority began preparing a two-step Pay By Mail procurement after its February 2023 industry survey, with a seven-year initial term and two optional two-year renewals.
Current Action: In late 2022, the Mobility Authority's staff began to evaluate Pay By Mail Best Practices by engaging AtkinsRéalis to perform an industry survey. The output of this effort was the documentation of the Pay By Mail Industry Survey Results in February 2023. Following the Industry Survey, the Mobility Authority began drafting scope for a two-…
Central Texas Regional Mobility Authority Regular Meeting
Board meeting · Oct 29, 2025
Following the Industry Survey, the Mobility Authority began drafting scope for a two- step procurement process including a Request for Qualifications (RFQ) and a Request for Proposal (RFP). The RFQ phase of the procurement established a shortlist of the most qualified Respondents (shortlist) based on the evaluation criteria set forth in the RFQ document.…
Central Texas Regional Mobility Authority Regular Meeting
Board meeting · Dec 17, 2025
Agenda packet
The Board approved an agreement with ViaPlus, LLC for Pay By Mail program transition services.
8. Discuss and consider approving an agreement with ViaPlus, LLC for transition services related to the Pay By Mail program. Presentation by Tracie Brown, Director of Operations. MOTION: Approve an agreement with ViaPlus, LLC for transition services related to the Pay By Mail program. RESULT: Approved (Unanimous); 6-0 MOTION: David Singleton SECONDED BY:…
Board Of Directors Regular Meeting
Agenda packet · May 27, 2026
Budget
The FY 2027 budget lists $13,992,000 for Pay by Mail Program Transition & Implementation.
Capital Budget General Fund Headquarters Furniture, Fixtures, and Equipment, HVAC, and Other Improvements 1,200,000 Enterprise Resource Planning System 1,400,000 Pay by Mail Program Transition & Implementation 13,992,000
Central Texas Regional Mobility Authority FY2027 Budget
Budget · Jun 24, 2026
Agenda packet
Staff proposed issuing an RFP for Pay By Mail back-office and operational services, with a seven-year initial term, two optional two-year renewals, and a fall 2026 release target.
Current Action: The procurement provides a back-office system and the operational staff and support needed to facilitate invoicing and processing (video billing), violation processing, collections, enforcement of unpaid tolls, and customer service to support the Mobility Authority's Pay By Mail program. The services may also include prepaid and postpaid…
Central Texas Regional Mobility Authority General Meeting Of The Board Of Directors
RFP published
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Request File RetrievalProposals due (43 days left)
Agenda packet · Sep 30, 2026
