Advanced Observability Platform Monitoring Solution (RFP)

Robust observability solution with key capabilities as defined in the Request for Proposal. The advanced observability platform will need to offer comprehensive monitoring and incident management across SAWS entire IT stack. This solution will need to integrate with SAWS diverse monitoring tool set in order to centralize visibility, enhance incident management, reduce downtime, and improve operational efficiency. The solution must provide real-time visibility into our SCADA and enterprise networks, hybrid server infrastructure, and applications, helping to ensure the rapid detection, analysis, and resolution of incidents that will ultimately enhance system reliability, security, and operational efficiency.