Closing soon

29760 RFQu Customer Service Workforce Management Software Upgrade

Description: NTTA is seeking professional services to upgrade its Verint Suite software and change service-account passwords for systems used in customer service operations. Work includes applying current patches and packages, checking prerequisites and backups, performing any needed after-hours work, conducting a post-upgrade site acceptance test, and providing go-live support. The one-year engagement will be performed at NTTA facilities in Texas, with quotes submitted through NTTA Marketplace by the stated deadline.

Buyer
North Texas Tollway Authority

SpecialDistrict · TX, US

Released
Oct 30, 2026
Closes
Nov 12, 2026(7 days left)
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