OtherDC
Jul 14, 2026
Closes
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Description: The City of Fort Worth seeks proposals to finalize an agreement for an AI-based Interactive Voice Response solution for its Information Technology Solution Department on an as-needed basis. It is an open goods/service procurement rather than a grant program, with requirements associated with IVR systems, call-center services, and related IT solutions. The opportunity opened on August 26, 2026, and submissions are due September 24, 2026, at 2:00 PM CDT.
City · TX, US
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Seeking to license an enterprise AI platform to enable the organization to enhance mission delivery and program outcomes through data-driven insights, access secure agent-building capability, organize and leverage both quantitative data (examples include metrics, KPIs, financial data, and production data) and qualitative data (including case notes, surveys, narratives, interviews, and documents) in a secured environment, automate AI-powered solutions to increase operational efficiency and staff capacity ,improve reporting to funders, stakeholders, and leadership and, provide secure enterprise-wide access and its network members to generate insights and solutions using pre-identified source locations.
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